Personal Health


Why do they have to make healthcare so complicated?

We asked the same question! If you’re tired of jumping through hoops to get specialist referral or understanding what is and isn’t covered by your insurance company or and correct billing mistakes, then our Health Advocacy solution is for you..

As part of your HealthPlan USA membership, you’ll have unlimited access to a professional health care navigator.

Clear Guidance

We will guide you through Health-Care negotiations.

We’ll help you get a fair cost for health care services, or finding the right specialist.


Health Advocacy is confidential and compassionate, convenient.

Health Advocacy is included in your HealthPlan USA membership.


Get speed, knowledge and full transparency.

No more waiting on hold, blind guessing on assigned doctors double-speak on billing codes.


of Personal Health Advocate

We value your time (and sanity) as much as you do. That’s why we include Personal Health Advocacy in your member benefits. Personal Health Advocate helps you streamline interactions with the health system. *Typically an RN with support from medical directors and benefits specialists.

Your Personal Health Advocate can help you:

Locate doctors, specialists, hospitals, dentists and pharmacies.

Transfer medical records.

Provide medical explanations so you can make more informed decisions.

Find alternatives (based on cost, convenience, treatment approach).

Arrange second opinions.

Coordinate care among multiple providers.

Advocate for you to receive research treatments.

Explain medical bills and insurance claims/EOBs.

Resolve claims disputes.

Assist with finding eldercare and related healthcare services.

HealthPlan USA Disclosure

This discount card program is NOT insurance,

not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CRM 5.00.

It contains a 30-day cancellation period, provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service.

For a complete list of disclosures, please  click here. |  Limitations, Exclusions and Exceptions | Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.

*As of September 2017.

**Actual costs and savings vary by provider, service and geographical area.

Not available in IA, VT, UT, or WA residents.